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Once paid, you’ll receive your product within 12 hours at the E-mail Address your myPDM Account is linked to. Make sure to check your Spam folder!
When someone orders the same logo at the same time and downloads the file just a second before you, this means you will not be able to download the file even though you’ve already paid for this.
You’ll receive an automatic refund within 24 hours and will receive an e-mail about this. This scenario is very unfortunate and almost never happens!
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Payment Portal 2.0 Alpha – This version may include minor bugs.