Request Received

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We’ve received your order cancellation request and get in contact with the merchant to verify it. This will be done by humans, so can take up to 48 hours. Thanks for your trust.

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How long does it take to get my money back?

Once we receive a refund request, we will contact the merchant to determine the best course of action. After your cancellation has been completed (typically within 48 hours), we will notify you if you are eligible for a refund or a partial refund.