Something went wrong

myPDM User Validation failed
We recommend contacting
support immediately.

Read about what's next!

How to contact customer support?

There are a lot of ways to contact us. You can send us an Email through [email protected], pass us a DM on Discord or Twitter or give us a call! 

I've already paid the subscription, but I'm getting the 'myPDM User Validation' error. What's up?

Firstly, there’s no need to stress! We recommend contacting support immediately. It is recommended to also send us your Payment Reference ID with this support enquiry so we can check if we’ve received the money.
If we haven’t received any money, we are unable to help you. If we did receive the money we’ll link your subscription to your account and can still enjoy the benefits that this gives you.